Showing posts with label NRMA. Show all posts
Showing posts with label NRMA. Show all posts

Saturday, August 25, 2012

It lives! Long live the Beemer

It true. The car was shipped on Thursday from Ulladulla to Canberra to Advanced Tech Automotive by the NRMA. Advanced Tech Automotive ordered the part Thursday morning based on the NRMA roadside assistance diagnosis.

Now get this - Advanced Tech Automotive called me on Friday at 12 noon to say the car was fixed and ready to go, now that is service. It really doesn't get much better than that in the car repair business.

My special thanks to NRMA whose Platinum Coverage service has been truly outstanding. Well done to them and especially "Chris" who took my intial call and handled it with efficiency and top level professionalism.

Now that we know how the coverage works, we wont hesitate to take off again next year and head outback again. Far out, as they say,


Thursday, August 23, 2012

Rats! More car trouble

Yes, that's right, the fabulous X5 has packed it in again. Not happy, Jan!

This time we were coming back down the narrow dirt road from Pointers Hill and stopped to take a snap of some coloured birds in a tree and Bam! , a dreadful smell of burnt brakes or rubber or something and then the steering got all heavy like it had a flat tyre. Limped into Ulladulla, parked behind the NRMA shop and called roadside assistance. Turns out that the big pulley (harmonic balancer) on the bottom of the engine has collapsed. Game Over - tow it back to Canberra for repairs is the only really useful option.

Now as it happens I am a platinum member of NRMA with top level cover - and they have been fabulous so far : organised the car to be taken to Canberra, organised a hire car for us for the next week, and will, when asked , have the van transported back to canberra as well. Cost? Nothing. Doesnt get better than that.

Some snaps of Lake Conjola

So i suppose i should post the snap of that coloured bird that caused all the trouble...

Coloured bird. (aka King Parrot)